Welcome to Quick Connections! Your satisfaction is our priority, and we are committed to providing you with seamless Internet and TV services. Please review our refund policy to understand the conditions under which refunds may be applicable.

1. Eligibility for Refunds
Refunds may be granted under the following circumstances:

Service Activation Issues: If your chosen service provider (e.g., Spectrum, Xfinity, AT&T) fails to activate the service within the specified timeframe and no alternative resolution is possible.
Service Downtime: If there is a prolonged interruption in service for reasons directly attributable to Quick Connections or the service provider, and the issue cannot be resolved within a reasonable time.
Billing Errors: If you have been charged incorrectly due to an error on our part.

2. Refund Request Process
To request a refund:Contact our support team via the Contact Us page or email us at [support@quickconnections.com].

Provide the following information:
Your full name and contact details.
The service provider and plan in question.
A detailed description of the issue.
Allow us up to 5 business days to review your request.

3. Non-Refundable Cases
Refunds will not be provided under the following conditions:Dissatisfaction with service speed or features, if the delivered service matches the advertised plan.

Personal preferences, such as switching to a different provider after activation.
Issues caused by external factors (e.g., customer-side equipment problems).
4. Refund Methods
Approved refunds will be processed via the original payment method used during the transaction. Refund processing times may vary depending on your financial institution and may take up to 7-10 business days to reflect in your account.

5. Third-Party Providers
While we assist in connecting you to providers like Spectrum, Xfinity, AT&T, and others, refunds related to their services are subject to their specific policies. We will help facilitate communication, but the final decision rests with the respective provider.

6. Contact Us
For any questions regarding our refund policy, please reach out to us through the Contact Us page or call our support team at [1-800-XXXXXXX].

Thank you for choosing Quick Connections. We value your trust and aim to provide a hassle-free experience!